This Cookie Policy explains how Kairos(“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://kairosguidance.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or information that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Kairos) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (for example, payment processing and security). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for a few reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies, for example, to keep you signed in to your account and to process payments securely. For usage measurement we use a privacy-friendly, cookieless analytics tool (Vercel Web Analytics) that does not set cookies or track you across other sites.
On our public, marketing-facing pages only (such as our home page and other informational pages) we also use the LinkedIn Insight Tag, which sets advertising cookies to help us measure the performance of our marketing and reach similar audiences on LinkedIn. We do not load the LinkedIn Insight Tag, or any other advertising or third-party tracking technology, on the authenticated parts of the Website, including student and tutor dashboards, messages, sessions, and the résumé builder. We also suppress it entirely when your browser sends a Global Privacy Control (GPC) signal. We do not sell your personal information for money. The specific cookies served through our Website and the purposes they perform are described below.
Strictly necessary cookies
These cookies are essential to provide you with services available through our Website and to use some of its features, such as signing in and securely booking sessions. Because these cookies are strictly necessary to deliver the Website, you cannot refuse them without affecting how the Website functions.
- Name
- authjs.session-token / __Secure-authjs.session-token
- Purpose
- Keeps you signed in to your Kairos account and links each request to your session. Without it you would have to log in on every page.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- 30 days
- Name
- authjs.csrf-token
- Purpose
- Protects sign-in and form submissions against cross-site request forgery (CSRF) attacks.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- Session
- Name
- authjs.callback-url
- Purpose
- Remembers where to return you after you finish signing in (for example, back to the tutor you were viewing).
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- Session
- Name
- kairos_pending_role
- Purpose
- Temporarily records whether you are signing up as a high school student or a college tutor so we route you to the right onboarding flow.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- Session
- Name
- kairos_ads_block
- Purpose
- Records whether the region detected for your connection requires prior consent for advertising cookies (the EU, EEA, UK, and Switzerland). When set, we do not load the LinkedIn Insight Tag. This cookie is used to comply with privacy law; it does not track you or build a profile.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- 1 hour
Payment cookies
These cookies are set by our payment processor, Stripe, when you book or pay for a tutoring session. They help keep payments secure and prevent fraud.
- Name
- __stripe_mid
- Purpose
- Set by our payments processor to help detect and prevent fraud when you book or pay for a session.
- Provider
- .stripe.com
- Service
- Stripe View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 1 year
- Name
- __stripe_sid
- Purpose
- Set by our payments processor during checkout for fraud prevention and to keep the payment session consistent.
- Provider
- .stripe.com
- Service
- Stripe View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 30 minutes
Marketing and advertising cookies
These cookies are set by the LinkedIn Insight Tag and load only on our public, marketing-facing pages. They let us measure how well our marketing performs and build audiences to reach similar people on LinkedIn. They are not strictly necessary, they are never loaded on the authenticated app, and they are not loaded at all if your browser sends a Global Privacy Control (GPC) signal or if you are visiting from a region that requires prior consent for such cookies (the EU, EEA, UK, and Switzerland). You can also block them through your browser settings, as described below.
- Name
- li_sugr
- Purpose
- Set by LinkedIn to build a probabilistic identifier so we can measure the performance of our marketing and reach similar audiences on LinkedIn.
- Provider
- .linkedin.com
- Service
- LinkedIn View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 90 days
- Name
- bcookie
- Purpose
- LinkedIn browser identifier cookie used to enable the Insight Tag and associate visits to our marketing pages with LinkedIn advertising.
- Provider
- .linkedin.com
- Service
- LinkedIn View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 1 year
- Name
- lidc
- Purpose
- Set by LinkedIn to facilitate data center selection for the Insight Tag.
- Provider
- .linkedin.com
- Service
- LinkedIn View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 1 day
- Name
- UserMatchHistory
- Purpose
- Set by LinkedIn Ads to synchronize identifiers and measure ad conversions from our marketing pages.
- Provider
- .linkedin.com
- Service
- LinkedIn View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 30 days
- Name
- AnalyticsSyncHistory
- Purpose
- Set by LinkedIn to store the time of an identifier sync with the lms-analytics cookie used by the Insight Tag.
- Provider
- .linkedin.com
- Service
- LinkedIn View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 30 days
How can I control cookies?
You have the right to decide whether to accept or reject cookies. Our strictly necessary and payment cookies are required to deliver the Website, so declining them may prevent core parts of the Website (such as signing in or booking a session) from working. Our analytics are cookieless, so there is nothing to opt out of there.
Our marketing cookies (the LinkedIn Insight Tag) are optional. We do not load them at all when your browser sends a Global Privacy Control (GPC) signal, and you can also block them using your browser controls below. For more information about GPC and how to enable it, visit globalprivacycontrol.org.
You can set or amend your web browser controls to accept or refuse cookies at any time. If you choose to reject or delete cookies, you may still use our Website, though your access to some functionality and areas may be restricted.
How can I control cookies on my browser?
The means by which you can refuse cookies through your web browser controls vary from browser to browser, so you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email we have sent, for example, to measure the success of a waitlist or account email. In many instances these technologies rely on cookies to function properly, so declining cookies will impair their functioning.
Do you serve targeted advertising?
We do not display third-party advertising on our Website, and we do not allow advertising networks to serve ads to you here. However, we do use the LinkedIn Insight Tag on our public, marketing-facing pages to measure our own marketing and to reach similar audiences on LinkedIn. This means we share certain online identifiers and activity from those pages with LinkedIn, which may be considered a “sale” or “share” for targeted advertising under some US state privacy laws. You can opt out at any time by enabling a Global Privacy Control (GPC) signal in your browser, in which case the tag is not loaded. The LinkedIn Insight Tag is never used on the authenticated parts of the Website, which serve students (including minors) and carry personal and education data.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please contact us at support@kairosguidance.com.