This Cookie Policy explains how Kairos(“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://kairosguidance.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or information that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Kairos) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (for example, payment processing and security). The parties that set these third-party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for a few reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies — for example, to keep you signed in to your account and to process payments securely. We also use a privacy-friendly, cookieless analytics tool (Vercel Web Analytics) to understand how the Website is used; it does not set cookies or track you across other sites.
We do not use cookies for advertising, and we do not sell your personal information. The specific cookies served through our Website and the purposes they perform are described below.
Strictly necessary cookies
These cookies are essential to provide you with services available through our Website and to use some of its features, such as signing in and securely booking sessions. Because these cookies are strictly necessary to deliver the Website, you cannot refuse them without affecting how the Website functions.
- Name
- authjs.session-token / __Secure-authjs.session-token
- Purpose
- Keeps you signed in to your Kairos account and links each request to your session. Without it you would have to log in on every page.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- 30 days
- Name
- authjs.csrf-token
- Purpose
- Protects sign-in and form submissions against cross-site request forgery (CSRF) attacks.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- Session
- Name
- authjs.callback-url
- Purpose
- Remembers where to return you after you finish signing in (for example, back to the tutor you were viewing).
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- Session
- Name
- kairos_pending_role
- Purpose
- Temporarily records whether you are signing up as a high school student or a college tutor so we route you to the right onboarding flow.
- Provider
- kairosguidance.com
- Type
- http_cookie
- Expires in
- Session
Payment cookies
These cookies are set by our payment processor, Stripe, when you book or pay for a tutoring session. They help keep payments secure and prevent fraud.
- Name
- __stripe_mid
- Purpose
- Set by our payments processor to help detect and prevent fraud when you book or pay for a session.
- Provider
- .stripe.com
- Service
- Stripe View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 1 year
- Name
- __stripe_sid
- Purpose
- Set by our payments processor during checkout for fraud prevention and to keep the payment session consistent.
- Provider
- .stripe.com
- Service
- Stripe View Service Privacy Policy
- Type
- http_cookie
- Expires in
- 30 minutes
How can I control cookies?
You have the right to decide whether to accept or reject cookies. Because the cookies we use are strictly necessary or are used to process your payments securely, declining them may prevent core parts of the Website — such as signing in or booking a session — from working. Our analytics are cookieless, so there is nothing to opt out of there.
You can set or amend your web browser controls to accept or refuse cookies at any time. If you choose to reject or delete cookies, you may still use our Website, though your access to some functionality and areas may be restricted.
How can I control cookies on my browser?
The means by which you can refuse cookies through your web browser controls vary from browser to browser, so you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email we have sent — for example, to measure the success of a waitlist or account email. In many instances these technologies rely on cookies to function properly, so declining cookies will impair their functioning.
Do you serve targeted advertising?
No. Kairos does not display third-party advertising and does not allow advertising networks to serve cookies through our Website. We do not build advertising profiles or share your information with advertisers.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please contact us at support@kairosguidance.com.